Philips PET7402/37 7-Inch Dual Screen Portable DVD Player with Car Mount, Black
Saturday, January 2nd, 2010 at
8:41 pm
Product Description
Play your music and movies in the car! The PET7402 features two 7″ TFT LCD display screens that let you indulge in enjoying your DVD movies, music, and photos on the road, with everything you need to easily install and mount to the headrests in your car. Includes AC/DC adaptor, AV cable, car charger and headrest mounting straps.
Features:
- 7″ Dual-screen Portable DVD Player
- Install and mount easily for in-car entertainment
- Includes AC adaptor, car adaptor, AV cable, and mounting straps
- Headphone jack for personal listening
- Plays most formats of DVD, CD, and picture discs
Price: $132.57
Philips PET7402/37 7-Inch Dual Screen Portable DVD Player with Car Mount, Black
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Tagged with: 7Inch • Black • Dual • Mount • PET7402/37 • Philips • PLAYER • Portable • Screen
Filed under: Dual
Great for keeping the kids occupied on a long trip. If you have a tall spouse, just make sure that the monitors are out of kicking range for the younger kids.
Pros:
1. Great picture.
2. Good price for a dual headed unit.
3. Obviously – entertains the kids!
4. Audio out, if your car has an aux in, you can plug this in and get the sounds from the car speakers (if you really want to hear the kids movies).
Cons:
1. No storage bag to prevent the displays/units from getting scratched.
2. Controls are on the “main” unit and if you don’t have an older child capable of running the system, you’ll have to remove to change movies and start the next one.
After the second use these units stopped functioning. Just stopped spinning up the disc and says Phillips Loading. Naturally this was discovered as we’re 30 minutes into a 4.5 hour road trip. 10-15 days for a replacement doesn’t fix it. Rest of the trip I heard, “Daddy fix it.”
After waithing three weeks, I called in to check on the status, and they never generated the request to send the replacement! Now they are telling me 3-4 weeks on top of the many weeks I already haven’t had it. If I could change the rating to 1 star, that still wouldn’t be high enough.
Adding insult to injury… the replacement was received, much quicker than stated. Kudos. However, they sent an older model, which has even worse reviews than this current model. AND… since it is a refurb, it only has a 90 day warranty. This isn’t a product you use frequently, and I probably won’t know that it has failed till we sit in the car for the next long trip.
I contacted Philips about the older model being received, and received a friendly CSR, Dwayne. He totally agreed with me, and did everything in his power to get the issue resolved, and escalated up the tiers. I received a call back and they said that this is their policy to replace with a similar model. I informed the supervisor that this is a cheaper model, my unit failed after one use and this was completely unacceptable. It would be no different than buying the more expensive model and being happy with being sent a used cheaper model, she agreed, but could do nothing. I asked again to be escalated. No call back at this point.
Again Amazon’s customer service has stepped up to the plate. I contacted Amazon, and they OVERNIGHTED me the same model I originally purchased and included a free return shipping label. I had a product/warranty issue in the past with an elliptical, and they sent a shipping company to pick up the unit in pieces!
I’d still not purchase this model if I were you!
dual screens for 2 kids… no need for them to crane their necks to a central spot with viewing angle issues.
they are lightweight, cheap feeling plastic units. the displays are acceptable and kids will not notice their relatively poor quality – my portable panasonic dvd player’s display is much better! sound is sort of tinny. due to the streamlined design, some of the controls are hard to use and i can foresee kids having a little trouble with them. once setup though, only things to adjust are probably the direction/play buttons on the face of the main unit, volume controls and on/off switches.
they use a belt clip that just loops around the headrest and are lengthy enough to get around my honda pilot’s headrests. simple and effective.
it comes with a regular plug-in power that can be used for the main unit but, not the 2nd unit. the car plug-in power cable, which is very long, splits to power both units. a single 1/8″ plug A/V cable connects the two units. it also came with a 1/8″ inch plug to a split yellow (video), and red/white (stereo sound) cable adapter. you could use it to connect your main unit to another tv if you want. both units have headphone jacks which i did not test yet. only the main unit has a flip out stand (as shown in the picture) so that you can watch it on a table.
so basically, this is “cheap and cheerful.” i give it four stars because for the price, it is a very nice unit. easy to setup and install, and it works fine.
i hope it lasts…
We installed the player unit for our (currently) only child, 2 years old, and it immediately made car rides more enjoyable. Setting it up and installing it was easy and quick. Image quality was excelent, audio not superb, but perfectly acceptable (Star Wars won’t be that great, but Sesame Street is fine).
My only complaint so far, and it hasn’t been a problem yet, is the relatively short (6′) cable that connects the player unit to the secondary display. If you’re hoping to hide the cabling along the side of the seat, or even inside the seat, that probably won’t be enough. The other problem is that there’s no internal power, and no way to power it other than home or a vehicle (meaning, it isn’t useful on an airplane, unless you manage to get a seat with a power jack). MS-20090711
I was traveling from AZ to OK with my 3 boys. I was excited when I read the good reviews on the product. I received the product, installed it in the car and all was good. That is until we started the trip. After two kids videos, about 30 minutes each, the dvd player stopped working. I called Philips technical support to see if they could give me any troubleshooting tips. The guy I spoke to said there wasn’t anything they could do. He kept saying “Well, you know it’s a portable dvd player.” And “You never know what you are going to get when you order online.” He said it as though I should know it would be a piece of crap. They did say they would send a replacement and that they would send it to the address in OK. However, it would take 7-10 days. Which would not work because we would be heading home by then. I asked if they could choose a faster shipping and he said no. I asked to speak to a manager. He put me on hold, then came back and said he spoke to a manager and they said no. I again reiterated that I had asked to speak to the manager. He put her on and she was unwilling to do anything for us and then added that we would have to fax the proof of purchase first. ( I understand that but who travels with that?) We will not purchase from Philips again.
Long story short, I called Amazon and they were very accommodating. We should be receiving the replacement today, plenty of time before our trip home. SO, we’ll see how it goes. I hope the next one doesn’t break too! I WILL not be a happy camper. I will let you know . . .
As promised, I am back to let you know how the replacement dvd player worked. Amazon did a great job getting the replacement to us in time for our trip home. The dvd player worked a bit better – at least it lasted the two day trip home. HOWEVER, there are quite a few cords that lie around (to be expected, that didn’t bother me). The frustrating part was if you reached back to say hand the kids something and accidental touched the cord (and not hard at all) it would stop the dvd and you would have to start the whole dvd over. Really annoying. There were also a couple of times that the second monitor would stop and we would have to restart everything. I did end up returning this one as well and got a refund. It was very frustrating and disappointing. Be careful when purchasing this product – sounds like a hit or miss deal.